Objectives
Achieve an integrated telephone and EPOS system

Execution
To set up a customer in a new warehouse, MTL installed a Panasonic KXDTA30, networked all computers, PDQ machines and cash registers. Additionally, MTL organised all new lines and direct dial numbers with BT.

Client Feedback
“Ed’s Wholesale, based in Peterborough, buys in stock from around the world, including India and China, and we retail through Warehouse Clearance Shops throughout the region.We didn’t really understand what we needed, but we had an Electronic Point of Sale (EPOS) system installed, and needed a phone line linked to our computers to feed in information from each of our stores.

“MTL was able to advise us on all of our communications and set up a network that incorporated the EPOS system which remains online, 24 hours a day.

“We’ve just taken on a new site in King’s Lynn, and we’ll definitely ask MTL to help us again – they solved all of our problems before and we trust them to do the same again.”

Harvey Butler, Ed’s Warehouse

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